Our Vision and Values
Technology is already a vital tool in people’s lives and our vision sets out our ambition to further improve livelihoods and quality of life, as well as bring benefits to the organisations we work with. Just as important is our commitment to manage our operations responsibly and conduct our business in an ethical and transparent way in order to maintain the trust of our customers and other stakeholders.
Vision 2020: Empowering a Connected Society
Vodacom’s Vision 2020 is to be ‘a leading digital company that empowers a connected society’. We aim to transform through technology by delivering world-class digital solutions, removing barriers to access and delivering significant social value by transforming education, healthcare, financial services and agriculture.
Our values forms the framework for the way in which we can realize our vision. Across the world we encourage our people to work in a customer-oriented manner and to be innovative, ambitious and competitive. To achieve this, we have a comparable working method in place; and we operate with speed, simplicity and trust.
For us, speed means that we focus on the dynamics of the market and are quick to improve, innovate and solve problems. Results are the most important thing for us and we take quality and security, as well as the financial future and reputation of the company, into account here. For us, simplicity means that we make things easy for customers, partners and ourselves by offering simple solutions and by removing obstacles that create unnecessary complexity. At Vodacom, trust means that we are reliable, that we conduct ourselves fairly, honestly and reasonably and that we respect the trust that our customers, business partners and employees place in us.